Richmond VA Medical Center | VA Richmond Health Care
Primary Care • Richmond, VA
Clinic Type
Primary Care
Address
1201 Broad Rock Boulevard, Richmond, VA 23249-4915
Phone
(Main phone numbers shown on site not fully listed)
Jodi.DaRoja-Jeffress@va.gov
Opening Hours
Mon-Sun 24/7
Telehealth
Virtual visits by appointment only
Emergency Care
In an emergency, call 911 or go to the nearest VA or non-VA emergency department. Open 24/7 for emergency care.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for visits?
Visit policy indicates office visits are by appointment or sometimes open with or without an appointment depending on the service; virtual visits by appointment are available.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Momentary Labs (based on CMS HCAHPS survey): 4 out of 5 stars (based on 418 patient surveys) (418 surveys referenced in HCAHPS data)
- MedicalRecords.com: 4.1 out of 5 stars (293 reviews)
Patients praise
- Generally positive communication from both nursing and medical staff
- Strong appreciation for specific care teams and support staff
- Many patients express trust in the facility's overall care quality
- Reliable specialty clinic services and prescription handling
Common complaints
- Challenges with staff responsiveness and receiving timely help when needed
- Difficulty securing prompt appointments in primary care clinics
- Inconsistent quality of care and communication from certain providers
- Lower ratings for hospital quietness and cleanliness compared to national averages
"Great service to Veterans! Everyone is always so friendly! I also feel that the care they provide is top notch! They treat us like family and really have pushed for us and helped my wife and I get where we are today!"
— MedicalRecords.com review"I started using Hunter Homes McGuire a few years ago and loved it until last year they moved me out of my normal clinic and now I see a doctor that seems like a joke and doesn’t care. A doctor that will cancel your appointment the day of."
— MedicalRecords.com reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Contact Us | VA Richmond Health Care | Veterans Affairs — Jan 20, 2026
- Richmond VA Medical Center - Hospital - Medicare — May 13, 2026
- Facility Operations And Status | VA Richmond Health Care — Feb 3, 2026
- History | VA Richmond Health Care | Veterans Affairs — Dec 16, 2025
- Medical Care - Richmond, Richmond VA Medical Center - 211 Virginia — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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