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Clinic Type

Primary Care

Address

1201 Broad Rock Boulevard, Richmond, VA 23249-4915

Phone

(Main phone numbers shown on site not fully listed)

Email

Jodi.DaRoja-Jeffress@va.gov

Opening Hours

Mon-Sun 24/7

Telehealth

Virtual visits by appointment only

Emergency Care

In an emergency, call 911 or go to the nearest VA or non-VA emergency department. Open 24/7 for emergency care.

Services Offered

  • Primary care
  • Main Hospital Red Clinic
  • Main Hospital Primary Care Clinics

Insurance & Payment

Languages Spoken

FAQs

What are the hours for visits?

Visit policy indicates office visits are by appointment or sometimes open with or without an appointment depending on the service; virtual visits by appointment are available.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Momentary Labs (based on CMS HCAHPS survey): 4 out of 5 stars (based on 418 patient surveys) (418 surveys referenced in HCAHPS data)
  • MedicalRecords.com: 4.1 out of 5 stars (293 reviews)

Patients praise

  • Generally positive communication from both nursing and medical staff
  • Strong appreciation for specific care teams and support staff
  • Many patients express trust in the facility's overall care quality
  • Reliable specialty clinic services and prescription handling

Common complaints

  • Challenges with staff responsiveness and receiving timely help when needed
  • Difficulty securing prompt appointments in primary care clinics
  • Inconsistent quality of care and communication from certain providers
  • Lower ratings for hospital quietness and cleanliness compared to national averages

"Great service to Veterans! Everyone is always so friendly! I also feel that the care they provide is top notch! They treat us like family and really have pushed for us and helped my wife and I get where we are today!"

MedicalRecords.com review

"I started using Hunter Homes McGuire a few years ago and loved it until last year they moved me out of my normal clinic and now I see a doctor that seems like a joke and doesn’t care. A doctor that will cancel your appointment the day of."

MedicalRecords.com review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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