Primary Care Family Medicine in Richmond | Bon Secours
Primary Care • Richmond, IN
Clinic Type
Primary Care
Address
1041 Sharon Road, Suite 205, King William, Virginia 23086
Phone
804-769-3096
emailCompliance@BSMHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Bon Secours Short Pump Primary Care): 3.7 out of 5 (139 reviews)
- Bon Secours provider page (Stephanie A Crawford, DO): 4.8 out of 5 (261 ratings, 44 reviews)
- Bon Secours provider page (Stacy Miller, MD): 4.9 out of 5 (273 ratings, 38 reviews)
Patients praise
- Doctors described as attentive/listening and thorough (e.g., Dr. Crawford, Dr. Miller)
- Patients report confidence in providers and being treated kindly/respectfully
- Some reviews note ease of access/appointments and helpful use of patient portal (myChart)
Common complaints
- Appointment access delays/long waits reported (e.g., months to get an appointment)
- Customer service or office experience challenges noted (some patients report difficulties)
- Billing/administrative problems reported in Bon Secours experiences (charges error)
"“Dr Crawfoed is the best.”"
— Bon Secours provider page for Stephanie A. Crawford, DO"“Dr. Miller ... always makes me feel heard and important enough for her time and energy, always considers and answers my questions, and is always kind.”"
— Bon Secours provider page for Stacy Miller, MD"“The absolute worst!!!!! It takes months to get an appointment.”"
— Yelp review of Bon Secours Short Pump Primary Care (updated July 2026)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kimberly R. Plummer, NP - Nurse Practitioner in Chester, VA — Jun 11, 2026
- Whitney Wills, MD - Mechanicsville, VA - Family Medicine Physician | Doctor.com — Feb 20, 2026
- Dr. Sonia Shah-Pandya, MD - Internal Medicine Physician in Midlothian, VA — May 14, 2026
- Dr. Sherry Brown - Family Medicine Doctor in Richmond, VA — Jun 11, 2026
- Karen Bauer, Family Medicine - MedStar Shah Medical Group — Oct 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Richmond
Richmond Medical Center is a healthcare facility in Richmond, CA, offering emergency and urgent care services as part of Kaiser Permanente Northern California. Key details: headquarters in Richmond; provides patient care services through KP facilities; listed contact numbers and corporate aliases. Notable notes: small reported workforce (2 employees) with unusual growth data. For more, visit the Kaiser Permanente Richmond Medical Center page.
CHI Saint Joseph Health (Saint Joseph Medical Group) is a nonprofit, faith-based health system based in Lexington, Kentucky, part of CommonSpirit Health. Key points: - Scope: One of Kentucky’s largest health systems with 100 locations in 15 cities, including hospitals, clinics, physician groups, primary and specialty care, home health, and ambulatory care centers. - Primary care focus: The Health System operates diverse services through its physician groups and clinics, including primary care and specialty institutes. - Hubs and locations: Main headquarters in Lexington, KY, with multiple Saint Joseph facilities across the state (examples include Flaget Memorial Hospital, Saint Joseph East, Saint Joseph London, Saint Joseph Berea, Saint Joseph Jessamine, Saint Joseph Mount Sterling, and Women’s Hospital at Saint Joseph East). Serves patients in 35 counties statewide. - Ownership and status: Private nonprofit under CommonSpirit Health; active status, founded in 2019. - Contact: Main phone 1-859-313-1000; email chisaintjosephhealth@gmail.com. Website: commonspirit.org/saintjosephhealth. If you’re specifically looking for Primary Care in Richmond, KY, the page indicates Richmond is within the system’s Kentucky footprint, but it does not list a dedicated Richmond primary care clinic in the provided highlights. Consider checking the official site or contacting the headquarters for the exact Richmond-based primary care locations and providers.
Summary: Reid Health is a nonprofit regional health system headquartered in Richmond, Indiana, serving East Central Indiana and West Central Ohio. It operates a 189-bed inpatient hospital plus more than 50 satellite facilities across seven counties, offering comprehensive primary care and medical services through over 170 providers across 40+ specialties. The system employs over 3,100 staff and has a strong emphasis on care close to home. Reid Health is recognized as one of America’s 250 Best Hospitals by Healthgrades (2026). Key contact: publicrelations@reidhospital.org; main phone: 765-983-3000. Main locations include 1100 Reid Parkway, Richmond, IN 47374, with additional offices in Connersville and Richmond, Indiana.
Comparing your options?
See other primary care clinics in Richmond, or search the full directory by insurance, ratings, and more.

