Richmond Medical Center
Primary Care • Richmond, CA
About
Richmond Medical Center is a healthcare facility in Richmond, CA, offering emergency and urgent care services as part of Kaiser Permanente Northern California. Key details: headquarters in Richmond; provides patient care services through KP facilities; listed contact numbers and corporate aliases. Notable notes: small reported workforce (2 employees) with unusual growth data. For more, visit the Kaiser Permanente Richmond Medical Center page.
Clinic Type
Primary Care
Address
901 Nevin Ave, Richmond, CA 94801
Phone
510-307-1555
—
Opening Hours
Monday through Friday, 7 a.m. to 8 p.m.; Saturday and Sunday, 8 a.m. to 6 p.m. (facility hours); Emergency Services: 7 days, 24 hours
Website
https://healthy.kaiserpermanente.org/northern-california/facilities/richmond-medical-center-100336
Emergency Care
Emergency Services: 7 days, 24 hours
Services Offered
Insurance & Payment
Languages Spoken
FAQs
What are the facility hours?
Monday through Friday, 7 a.m. to 8 p.m. Saturday and Sunday, 8 a.m. to 6 p.m.
What is the phone number for Information/Hospitalized patient status?
510-307-1500
Awards & Accreditations
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Richmond University Medical Center): 2.3/5 stars (641 reviews)
- SolvHealth (Richmond University Medical Center): 2.9/5 stars (37 reviews)
- Facebook (Richmond VA Medical Center): 78% recommended (727 reviews)
- Momentary Labs (Richmond VA Medical Center/Hunter Holmes McGuire VAMC): 4/5 stars (418 patient surveys)
Patients praise
- Effective communication from doctors and nurses in some departments
- High satisfaction with specific specialty clinics and nursing staff
- Relatively easy access to emergency appointments in some settings
- Praise for discharge information quality
Common complaints
- Inconsistent staff responsiveness
- Long wait times for appointments and medical status updates
- Difficulty seeing the same primary care doctor consistently
- Concerns regarding cleanliness and hospital environment quietness
- Mixed reports on communication and accessibility to emergency care
"My main problem at the surgery is that I don't get to see the same doctor... When I request to see the same doctor they always tell me they are not available."
— Healthwatch Birmingham and Solihull (Richmond Medical Centre)"The only reason I go to the Richmond VAMC is for the specialty clinics and for prescriptions. You cannot get reasonably prompt service from primary care clinics."
— Yelp (Hunter Holmes McGuire VA Medical Center)"The hospital's top strength is its discharge information, while an area identified for improvement is staff responsiveness."
— Momentary Labs (Richmond VA Medical Center)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Celebrating 3 Years of the New Richmond Medical Center | Hudson Physicians — Feb 1, 2026
- Transforming patient safety through vascular access innovation | KP Richmond Medical Center Hospital Annual Nursing Report 2025 | Kaiser Permanente — Jan 25, 2026
- Improving patient throughput through new nurse role | KP Richmond Medical Center Hospital Annual Nursing Report 2025 | Kaiser Permanente — Jan 25, 2026
- Richmond VA Medical Center to host Jan. 21 outreach event for homeless veterans — Jan 13, 2026
- Medical center in Richmond, Texas — Dec 18, 2025
Information sourced from the clinic's website as of July 10, 2026.
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