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Richmond Medical Center is a healthcare facility in Richmond, CA, offering emergency and urgent care services as part of Kaiser Permanente Northern California. Key details: headquarters in Richmond; provides patient care services through KP facilities; listed contact numbers and corporate aliases. Notable notes: small reported workforce (2 employees) with unusual growth data. For more, visit the Kaiser Permanente Richmond Medical Center page.

Clinic Type

Primary Care

Address

901 Nevin Ave, Richmond, CA 94801

Phone

510-307-1555

Email

Opening Hours

Monday through Friday, 7 a.m. to 8 p.m.; Saturday and Sunday, 8 a.m. to 6 p.m. (facility hours); Emergency Services: 7 days, 24 hours

Emergency Care

Emergency Services: 7 days, 24 hours

Services Offered

  • Emergency
  • Urgent Care
  • After Hours Care
  • Pharmacy

Insurance & Payment

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Languages Spoken

  • English

FAQs

What are the facility hours?

Monday through Friday, 7 a.m. to 8 p.m. Saturday and Sunday, 8 a.m. to 6 p.m.

What is the phone number for Information/Hospitalized patient status?

510-307-1500

Awards & Accreditations

  • CCS Approved Hospital

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Richmond University Medical Center): 2.3/5 stars (641 reviews)
  • SolvHealth (Richmond University Medical Center): 2.9/5 stars (37 reviews)
  • Facebook (Richmond VA Medical Center): 78% recommended (727 reviews)
  • Momentary Labs (Richmond VA Medical Center/Hunter Holmes McGuire VAMC): 4/5 stars (418 patient surveys)

Patients praise

  • Effective communication from doctors and nurses in some departments
  • High satisfaction with specific specialty clinics and nursing staff
  • Relatively easy access to emergency appointments in some settings
  • Praise for discharge information quality

Common complaints

  • Inconsistent staff responsiveness
  • Long wait times for appointments and medical status updates
  • Difficulty seeing the same primary care doctor consistently
  • Concerns regarding cleanliness and hospital environment quietness
  • Mixed reports on communication and accessibility to emergency care

"My main problem at the surgery is that I don't get to see the same doctor... When I request to see the same doctor they always tell me they are not available."

Healthwatch Birmingham and Solihull (Richmond Medical Centre)

"The only reason I go to the Richmond VAMC is for the specialty clinics and for prescriptions. You cannot get reasonably prompt service from primary care clinics."

Yelp (Hunter Holmes McGuire VA Medical Center)

"The hospital's top strength is its discharge information, while an area identified for improvement is staff responsiveness."

Momentary Labs (Richmond VA Medical Center)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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