Kentucky Urgent Care
Urgent Care • Richmond, KY • 1 Richmond location locations
About
Summary: - Lexington Urgent Care PLLC is a Kentucky-based urgent care provider with four offices (three in the U.S., one in Bulgaria). Their U.S. locations include Lexington, KY (1701 Nicholasville Rd, 40503) and Berea, KY (234 Brenwood St, 40403). - They position as a large, affordable urgent care network in Kentucky, with annual revenue around $23.3M and a small local staff (2 employees listed, with broader clinical roles implied). - Services: urgent care and outpatient primary care-type services across multiple facilities; focus on affordable, accessible care. - Contact: +1 502-227-8200; operations@urgentcareofky.com; bgoperatingllc@gmail.com. - Online presence: urgentcareofky.com; modest traffic (~3,486 monthly visits, high visit retention and low bounce). Notes specific to your query (Richmond, KY): - The page lists Lexington and Berea addresses; there is no explicit Richmond, KY location shown in their current offices. - If you’re seeking urgent care in Richmond, KY, this provider does not appear to have a Richmond-based facility in the provided data. Consider contacting them to confirm any upcoming openings or partner clinics, or search for Richmond-area urgent care options.
Clinic Type
Urgent Care
Address
2008 Merchant Drive Suite 2, Richmond, KY 40475
Phone
(859) 408-7040
operations@urgentcareofky.com
Opening Hours
8:30 am - 8:00 pm
Telehealth
https://www.urgentcareofky.com/telehealth/
Emergency Care
non-life-threatening injuries treated on a walk-in basis; referrals available
Services Offered
Insurance & Payment
We accept most insurance, including Medicare and Medicaid. PCP copay may apply for most insurance.
Languages Spoken
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FAQs
Please note: If you check in online, you must arrive at the clinic before our posted closing time in order to be seen.
Thank you for your understanding.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown: 207 reviews mentioned for Kentucky Urgent Care (Richmond) (207)
Patients praise
- Quick, efficient service
- Professional and caring staff
- Excellent bedside manner and listening skills
- Clean and well-organized environment
Common complaints
- Long wait times
- Staff failing to sign in patients promptly
- Perceived lack of thorough diagnostic testing
- Inconsistent quality of care
"Patients have reported short wait times and a professional, caring staff. The medical providers are praised for their excellent bedside manner and willingness to listen to concerns."
— BestProsInTown"I signed in and sat down and then sat there for 2 hours! I finally went up to see what the hell was up and the ladies behind the counter had never signed me in and said where I was sitting they just didn’t notice me."
— A Better Place Review"Patients frequently commend the clinic for its quick service and friendly staff. The medical team takes the time to address questions and concerns, creating a supportive environment."
— spiraloutband.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Vista Recognizes Mental Health Awareness Month and Celebrates One-Year Anniversary of Behavioral Health Urgent Care - New Vista — May 7, 2026
- New Vista Breaks Ground on New Richmond Clinic, Expanding Mental Health Services in Madison County - New Vista — Oct 8, 2025
- Hira Arshad joins Baptist Health Medical Group in Richmond | Community | richmondregister.com — Aug 29, 2025
- Dr. Eric W. Bradburn, MD - Internal Medicine Physician in Richmond, KY — May 14, 2026
- Diana Brosius — Jun 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Richmond
Bon Secours Richmond offers walk-in urgent care through its Bon Secours facilities in the Richmond area. The related page for Southside Regional Medical Center (Petersburg, near Richmond) indicates that Bon Secours operates a network of hospitals and medical centers in the region, including urgent care services, primary and specialty care (cardiology, neurology, OB/GYN, orthopedics, cancer care). The Petersburg site is a 300-bed hospital with emergency department level III, part of the private Bon Secours Mercy Health system headquartered in Jacksonville, FL. If you’re specifically seeking Walk-in Urgent Care in/around Richmond, check Bon Secours locations in the Richmond area via bonsecours.com for the nearest walk-in urgent care hours and availability.
Central KY Urgent Care Center is a small medical practice based in Richmond, Kentucky, offering urgent care and related medical services. The practice has 1 employee, with a second location listed in Richmond. Contact info includes phone 859-353-8884 and email info@centralkyucc.com. Web metrics show about 515 monthly visits with a low bounce rate (0.3%) and 2.6 pages per visit. Locations: - 103 Keystone Dr, Richmond, KY 40475 - 330 Eastern Byp Ste 3, Richmond, KY 40475 Categories include healthcare, urgent care, medical exams, laboratory testing, fractures, and acute injuries.
Reid Health Urgent Care in Richmond is part of Reid Health, a nonprofit regional health system based in Richmond, Indiana. The system operates a 189-bed inpatient hospital plus multiple satellite facilities across East Central Indiana and West Central Ohio, with urgent care as part of its services. Reid Health employs over 3,100 staff and provides a wide range of specialties. For urgent care in Richmond, you can expect access to timely medical care without an appointment, backed by Reid Health’s network of providers and facilities. Call 765-983-3000 for general inquiries or visit reidhealth.org for locations and hours.
Baptist Health Urgent Care in Richmond, KY (Richmond location) - Type: Walk-in urgent care clinic offering prompt medical treatment for non-emergency conditions. - Services: Urgent care-focused care (common illnesses, minor injuries, and related urgent care services). - Network: Part of Baptist Health with facilities across Kentucky and Indiana; focus on patient experience, locations, and services offered. - Contact/Access: Visit the Baptist Health urgent care sites page or the Richmond-area Baptist Health listings for hours, exact address, and wait times. Notes: - The available excerpt confirms Baptist Health operates urgent care clinics in Kentucky, including Louisville headquarters, and mentions patient experience and location information, but does not provide Richmond-specific hours or address. For precise walk-in hours and the Richmond, KY address, check the Baptist Health Richmond urgent care page or call the Richmond clinic.
Patient First is a U.S. urgent care and primary care provider offering walk-in, telehealth, and urgent care services. Key details: - Services: Urgent care, primary care, telehealth, walk-in (no appointment needed) - Locations: 4 offices listed in the Richmond area with the headquarters in Glen Allen, VA; nationwide network with 79 locations across Virginia, Maryland, Pennsylvania, and New Jersey - Hours/Access: Telehealth options expanding access (e.g., 8am–6pm daily as of 2025); walk-in capability for acute, non-emergency conditions - Overview: Established 1981; Virginia-based, operates a chain of urgent care centers designed for outpatient care without appointments For Richmond specifically, look for Patient First centers in the Richmond area (Glen Allen is the HQ near Richmond), providing urgent care and telehealth services without appointment. If you need exact Richmond city addresses or current hours, I can pull the latest location details.
Kaiser Permanente Richmond Medical Center offers urgent and emergency care services in Richmond, CA. As part of Kaiser Permanente Northern California, it provides patient care through its healthcare facility. The center operates under the Richmond headquarters and lists multiple contact numbers for assistance. If you need urgent care specifically at Kaiser Permanente in Richmond, this facility is the relevant location to consider.
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