Live
Read more

About

Beth Israel Lahey Health Urgent Care – Watertown is part of the nonprofit health system Beth Israel Lahey Health (BILH), formed in 2019 from the merger of Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. BILH operates multiple hospitals and care centers in Massachusetts and New Hampshire, including urgent care services. The Watertown urgent care location provides accessible, walk-in medical care for non-emergency conditions as part of BILH’s network, which emphasizes primary care, urgent care, behavioral health, and other health services. If you need hours, services, or to check in for a visit, you should refer to the official bilh.org site or contact the Watertown location directly.

Clinic Type

Urgent Care

Address

480 Pleasant Street, Watertown, MA 02472

Phone

857-760-7500

Email

Rafael.hernandez@bilh.org

Opening Hours

Sunday 9:00 am – 5:00 pm; Monday 9:00 am – 7:00 pm; Tuesday 9:00 am – 7:00 pm; Wednesday 9:00 am – 7:00 pm; Thursday 9:00 am – 7:00 pm; Friday 9:00 am – 7:00 pm; Saturday 9:00 am – 5:00 pm

Emergency Care

Emergency room (ER) available at this facility? Not explicitly stated; Urgent Care centers handle non-life-threatening conditions; for life-threatening emergency call 911.

Services Offered

  • Urgent Care
  • Walk-in care
  • Online reservation
  • Pharmacy services
  • Referral submission (physician referrals)
  • Online appointment reservations

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What is Urgent Care best for?

Urgent care is for most serious but non-life-threatening issues, with walk-in availability and extended hours.

Are walk-ins welcome at Beth Israel Lahey Health Urgent Care – Watertown?

Yes, walk-ins are welcome, and you can also reserve a spot online.

What are the hours of operation?

Hours of Operation: Sunday 9:00 am – 5:00 pm; Monday–Friday 9:00 am – 7:00 pm; Saturday 9:00 am – 5:00 pm.

How long is the average visit?

Average visit time can range from 45 to 120 minutes depending on diagnostic testing required.

How do I refer a patient or submit a referral?

Physicians can refer electronically using the secure online referral system; call 857-760-7500 for questions.

Is there an online reservation system for patients?

Yes, online appointment reservation for patients is available at the linked portal.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Urgent Care Map: 4.1/5 stars (115 reviews)

Patients praise

  • Friendly and professional staff
  • High-quality care and facilities
  • Convenient location and lab services
  • Attentive care

Common complaints

  • Confusion regarding parking instructions

"All the staff are very friendly and professional, and they are attentive to helping patients. It is the first urgent care center I have visited that offers high-quality care and facilities."

— LocalityBiz User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More urgent care clinics in Watertown

DOCS Urgent Care

4.4(4,292)
Watertown, CT·Urgent Care

DOCS Urgent Care in Waterbury, CT serves Watertown residents with urgent care for non-life-threatening injuries and illnesses. The clinic offers x-ray services, allergy testing and immunotherapy, flu shots, physicals, STD testing, and chronic disease management, accepting all insurance plans. Hours are weekdays 8AM-8PM and weekends 8AM-5PM, with walk-in availability and minimal wait times.

VerifiedOnline bookingEmergency care

WellNow Urgent Care

4.4(1,144)
Watertown, NY·Urgent Care

WellNow Urgent Care is a private urgent care network offering walk-in treatment for illnesses and injuries, rapid testing, and other health services. Founded in 2012 (originally Five Star Urgent Care), it operates across Illinois, Indiana, Michigan, New York, and Pennsylvania, with headquarters in Chicago, IL. The company employs about 703 people and reported roughly $175.9 million in annual revenue. Its U.S. locations include Chicago headquarters and multiple clinics in the Midwest and Northeast. If you’re looking for a WellNow location near Watertown, NY (or elsewhere in its network), you can search WellNow’s site or LinkedIn for the nearest Watertown clinic and hours, as the provided page notes multiple U.S. offices but does not specify a Watertown address.

VerifiedOnline bookingEmergency careSince 2012
Watertown, MA·Urgent Care

AFC Urgent Care Watertown is a walk-in urgent care clinic located at 376 Arsenal Street in Watertown, MA. The clinic offers urgent care services including telemedicine, pediatric urgent care, laboratory testing, flu vaccination, sports physicals, immigration medical exams, tick bite and Lyme disease treatment, STD testing, and seasonal allergy treatment. Open Monday through Friday 8 AM to 8 PM and Saturday through Sunday 8 AM to 5 PM, no appointment or referral is needed.

VerifiedOnline booking
Watertown, SD·Urgent Care

Quick Care Watertown is a small urgent and primary care provider based in Watertown, SD (57201). Key points: - Services: Urgent care, primary care, and community support; aims to handle unexpected healthcare needs with convenient, quality care. - Locations: HQ at 1056 29th St SE, Watertown, SD 57201, with additional SD offices in Brookings and Huron (total 4 US locations listed). - Workforce: Small operation (1 employee noted) with administrative/ specialist role. - Access: Walk-in DOT physicals available; emphasizes not replacing your primary care or emergency services. - Web presence: Website quickcaresd.com; active social updates and clinic information. If you’re specifically looking for Quick Care in Watertown, SD 57201, this is their main Watertown address and contact point.

Verified

MinuteClinic

4.1(99)
Watertown, MA·Urgent Care

Summary: - The CVS MinuteClinic is a part of CVS Health offering walk-in clinics inside CVS pharmacies. - The provided page confirms MinuteClinic as a CVS Health-related healthcare provider with locations and contact methods, but it does not provide specific details for a clinic at 189 Watertown Street, Watertown, MA 02472. - For exact information about MinuteClinic services, hours, and availability at Watertown, MA, location-specific lookup is needed (e.g., visiting cvs.com, using the store locator, or calling the general MinuteClinic number). If you want, I can search for the Watertown, MA MinuteClinic details (hours, services, and appointment options) and provide a precise summary.

VerifiedOnline bookingSince 2000
Watertown, CT·Urgent Care

Middlesex Health Urgent Care in Middletown, CT is part of the Middlesex Health nonprofit system. It operates alongside a network that includes Middlesex Hospital (275 beds) and multiple cancer centers, emergency departments, and urgent care locations. The system focuses on convenient access to care across primary, urgent, and specialty services, using advanced technology and a mission to provide safe, high-quality care and a positive patient experience. Contact options include central phone line and location details for Middletown-based urgent care services. If you’re specifically looking for urgent care in Middletown (Middlesex Health), this facility is part of the Middlesex Health network headquartered in Middletown.

VerifiedOnline bookingSince 1904

See all urgent care clinics in Watertown →

Comparing your options?

See other urgent care clinics in Watertown, or search the full directory by insurance, ratings, and more.

More Urgent Care Clinics