Middlesex Health Urgent Care
Urgent Care • Watertown, CT • Since 1904
About
Middlesex Health Urgent Care in Middletown, CT is part of the Middlesex Health nonprofit system. It operates alongside a network that includes Middlesex Hospital (275 beds) and multiple cancer centers, emergency departments, and urgent care locations. The system focuses on convenient access to care across primary, urgent, and specialty services, using advanced technology and a mission to provide safe, high-quality care and a positive patient experience. Contact options include central phone line and location details for Middletown-based urgent care services. If you’re specifically looking for urgent care in Middletown (Middlesex Health), this facility is part of the Middlesex Health network headquartered in Middletown.
Clinic Type
Urgent Care
Address
896 Washington Street, Middletown, CT 06457
Phone
860-358-4170
Volunteerservices.mh@midhosp.org
Opening Hours
Open seven days a week
Telehealth
Yes (virtual urgent care / telehealth)
Services Offered
—
Insurance & Payment
Languages Spoken
—
FAQs
COVID-19 - Frequently Asked Questions
Middlesex Health Urgent Care administers PCR molecular tests. A COVID-19 PCR molecular test uses a nasal or nasopharyngeal swab, and this test is processed by Middlesex Health’s Laboratory. PCR testing is offered at Middlesex Health Urgent Care’s offices in both Middletown and Old Saybrook seven days a week. Patients can expect their results in 24 to 48 hours.
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Chamber of Commerce (Middletown location): 3.3/5 (88 reviews)
Patients praise
- Compassionate, thorough care
- Friendly, professional, and supportive staff
- Clean and well-organized facilities
- Efficient handling of testing and assessments
Common complaints
- Long or inconsistent wait times
- Perception of not being heard by medical staff regarding specific health conditions or treatment requests
"In one visit I was tested for Covid, flu and had X-rays for pneumonia... All staff were kind, professional and friendly. Blessed to have such good coordinated care so close by."
— Chamber of Commerce review"Absolutely awesome doctor but she did not listen to the patient who has an underlying condition... Listen to your patience sure a good doctor, but you failed me because Im still coughing..."
— Chamber of Commerce reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] Urgent Care Brochure - HUSKY Health — Nov 20, 2025
- Middlesex Hospital and Clearway Health Announce Grand Opening and Ribbon Cutting Ceremony of First Specialty Pharmacy for Health System — Sep 30, 2025
- Building a Better Tomorrow: Middlesex Health Enters a New Era of Growth and Innovation // Middlesex Health — Oct 13, 2025
- Middlesex Health’s The Mayer Center Teams-up with the Town of Westbrook for New Communication Board at Ted Lane Field – The Westbrook Foundation — Sep 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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