Watertown, CT Urgent Care | Best-Rated Walk-In Clinic
Urgent Care • Watertown, CT • Multiple locations in CT; Watertown site is part of DOCS Urgent Care network (Waterbury facility referenced) locations
Clinic Type
Urgent Care
Address
279 Chase Ave, Waterbury, CT 06704
Phone
(203) 528-4993
careers@docsofct.com
Opening Hours
WEEKDAYS: 8AM-8PM; WEEKENDS: 8AM-5PM
Emergency Care
No, treats non-life threatening conditions; 24/7 availability at Waterbury facility for urgent care needs
Services Offered
Technology & Equipment
Insurance & Payment
Facilities across Connecticut accept all insurance providers.
Self-pay, Insurance billing
Savings plan: DOCs Ur Health membership program with multiple monthly visits at a low monthly rate
Languages Spoken
Pricing
Current Offers
Watertown Urgent Care New Patient Offer
FAQs
What services are provided at Watertown DOCS Urgent Care?
Urgent care services including treatments for injuries and illnesses, x-ray services, allergy testing and immunotherapy, flu shots, physicals and annual checkups.
Do you accept all insurances?
Yes, we accept all insurances.
What do I need to bring for the insurance process?
Only a form of identification and an insurance card.
What are the hours of operation?
Weekdays 8AM-8PM, Weekends 8AM-5PM.
Can I get treated without an appointment?
Yes, our facilities are walk-in ready, and you may also schedule an appointment.
Do you offer STD testing and treatment?
Yes, confidential STD treatment and testing for residents of Watertown.
Where is the Watertown DOCS Urgent Care located?
279 Chase Ave, Waterbury, CT 06704.
Is there a wait time at DOCS Urgent Care?
We offer little to no wait times at lower cost as compared to that of the emergency room.
Commitments
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Solv (DOCS Urgent Care Chase Ave): 4.4 out of 5 stars (2,317 ratings)
- Solv (DOCS Medical Group Frost Rd): 4.4 out of 5 stars (1,447 ratings)
- Saint Mary's Hospital Urgent Care (East Main St): 4.4 out of 5 stars (528 reviews)
Patients praise
- Friendly, welcoming, and professional front desk staff
- Ability to book appointments online to reduce wait times
- Efficient, thorough, and compassionate care from some medical providers
- Clean and well-maintained facility environments
- Convenient walk-in availability and accessible location for area residents
Common complaints
- Long wait times, even with scheduled appointments
- Inconsistent staff professionalism and bedside manner
- Difficulties with administrative/check-in processes and insurance verification
- Occasional complaints regarding facility communication systems (e.g., website availability vs actual hours)
- Mixed feedback on the quality of medical interactions, including concerns about virtual or remote care methods
"The staff is extremely friendly and professional. I always feel genuinely cared about and never condescended or judged, as I've felt at other urgent cares."
— DOCS Urgent Care (Patient Review)"The male doctor was high on something and dressed like he didn’t care about life or his profession. The trainer (nurse) complained to the trainee about multiple things not working properly. ...horrible experience !!!!"
— PhysicianOne Urgent Care (Patient Review)"I waited 2 hours to hear this. Maybe collect the urine so no one has to wait that long. I had an appointment. What’s the point of the appointments if I have to wait 2 hours."
— Concentra Urgent Care (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pediatric Urgent Care in Connecticut | Walk-In Clinic — Dec 29, 2025
- Book 100+ of the best Doctors near me in Watertown, CT - Zocdoc — Jun 8, 2026
- Hartford HealthCare | Hartford HealthCare | CT — May 8, 2026
- Waterbury, CT Urgent Care Open on Saturdays & Sundays - docsurgentcare — Nov 17, 2025
- HUSKY Health Program | Urgent Care Brochure — Nov 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Watertown
WellNow Urgent Care is a private urgent care network offering walk-in treatment for illnesses and injuries, rapid testing, and other health services. Founded in 2012 (originally Five Star Urgent Care), it operates across Illinois, Indiana, Michigan, New York, and Pennsylvania, with headquarters in Chicago, IL. The company employs about 703 people and reported roughly $175.9 million in annual revenue. Its U.S. locations include Chicago headquarters and multiple clinics in the Midwest and Northeast. If you’re looking for a WellNow location near Watertown, NY (or elsewhere in its network), you can search WellNow’s site or LinkedIn for the nearest Watertown clinic and hours, as the provided page notes multiple U.S. offices but does not specify a Watertown address.
Quick Care Watertown is a small urgent and primary care provider based in Watertown, SD (57201). Key points: - Services: Urgent care, primary care, and community support; aims to handle unexpected healthcare needs with convenient, quality care. - Locations: HQ at 1056 29th St SE, Watertown, SD 57201, with additional SD offices in Brookings and Huron (total 4 US locations listed). - Workforce: Small operation (1 employee noted) with administrative/ specialist role. - Access: Walk-in DOT physicals available; emphasizes not replacing your primary care or emergency services. - Web presence: Website quickcaresd.com; active social updates and clinic information. If you’re specifically looking for Quick Care in Watertown, SD 57201, this is their main Watertown address and contact point.
Beth Israel Lahey Health Urgent Care – Watertown is part of the nonprofit health system Beth Israel Lahey Health (BILH), formed in 2019 from the merger of Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. BILH operates multiple hospitals and care centers in Massachusetts and New Hampshire, including urgent care services. The Watertown urgent care location provides accessible, walk-in medical care for non-emergency conditions as part of BILH’s network, which emphasizes primary care, urgent care, behavioral health, and other health services. If you need hours, services, or to check in for a visit, you should refer to the official bilh.org site or contact the Watertown location directly.
Summary: - The CVS MinuteClinic is a part of CVS Health offering walk-in clinics inside CVS pharmacies. - The provided page confirms MinuteClinic as a CVS Health-related healthcare provider with locations and contact methods, but it does not provide specific details for a clinic at 189 Watertown Street, Watertown, MA 02472. - For exact information about MinuteClinic services, hours, and availability at Watertown, MA, location-specific lookup is needed (e.g., visiting cvs.com, using the store locator, or calling the general MinuteClinic number). If you want, I can search for the Watertown, MA MinuteClinic details (hours, services, and appointment options) and provide a precise summary.
Middlesex Health Urgent Care in Middletown, CT is part of the Middlesex Health nonprofit system. It operates alongside a network that includes Middlesex Hospital (275 beds) and multiple cancer centers, emergency departments, and urgent care locations. The system focuses on convenient access to care across primary, urgent, and specialty services, using advanced technology and a mission to provide safe, high-quality care and a positive patient experience. Contact options include central phone line and location details for Middletown-based urgent care services. If you’re specifically looking for urgent care in Middletown (Middlesex Health), this facility is part of the Middlesex Health network headquartered in Middletown.
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