WellNow Urgent Care | Watertown
Urgent Care • Watertown, NY • Since 2012 • 1 in Watertown locations
About
WellNow Urgent Care is a private urgent care network offering walk-in treatment for illnesses and injuries, rapid testing, and other health services. Founded in 2012 (originally Five Star Urgent Care), it operates across Illinois, Indiana, Michigan, New York, and Pennsylvania, with headquarters in Chicago, IL. The company employs about 703 people and reported roughly $175.9 million in annual revenue. Its U.S. locations include Chicago headquarters and multiple clinics in the Midwest and Northeast. If you’re looking for a WellNow location near Watertown, NY (or elsewhere in its network), you can search WellNow’s site or LinkedIn for the nearest Watertown clinic and hours, as the provided page notes multiple U.S. offices but does not specify a Watertown address.
Clinic Type
Urgent Care
Address
1233 Arsenal Street
Phone
(315) 362-3839
wn5138@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (WellNow Virtual Care)
Emergency Care
Call 911 for true emergencies
Services Offered
Technology & Equipment
Insurance & Payment
—
Credit, Debit cards
Languages Spoken
—
FAQs
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.3 to 4.4 out of 5 stars (based on >1,100 reviews)
- Solv: 5.0 out of 5 stars (1 review)
Patients praise
- Fast and efficient service in many cases
- Friendly and caring staff and practitioners
- Clean and welcoming facility environment
- Convenient online appointment scheduling
Common complaints
- Long wait times
- Dismissive or unprofessional provider behavior
- Mismanagement of patient queue or room assignments
"Thank you to Mr. Ashkar for being so quick and efficient in evaluating my condition. I also asked if my prescription could be sent to a different pharmacy location, and he handled it right away, which I truly appreciated. The staff were all wonderful, and I’m very grateful for the excellent care you provide to your patients."
— Birdeye reviewer"My wife is there right now as I type this... my wife got injured at work and they said 17:50 is her appointment. She goes there and got put in the wrong room and forgotten about. Then the provider has the audacity to see other patients that showed up afterwards and my wife is waiting."
— Birdeye reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Get the tissues ready for back-to-school bugs — Sep 4, 2025
- WellNow Urgent Care Partners with Utica University to Expand Healthcare for Students — Dec 9, 2025
- WellNow Openings Coincide With Reduced ED Wait Times In Upstate NY - Journal of Urgent Care Medicine — Apr 1, 2026
- Hamilton College study finds WellNow Urgent Care expansion improves access and reduces strain on emergency rooms — Apr 22, 2026
- Hamilton College study looks at impact of WellNow urgent care centers — Apr 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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