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About

Baptist Health Richmond, Inc. is a long-standing hospital in Richmond, Kentucky, serving Madison, Estill, Garrard, Jackson, and nearby counties for over 100 years. Located in Richmond, it operates as part of the Baptist Health system and employs about 39 people. The facility offers a range of healthcare services under the categories of general hospital care, heart care, cancer care, and behavioral health. Notable leadership includes Director Kasey Allex and Executive Director Karl Lainhart, with recent staff changes such as the departure of the Director of Emergency Services in April 2026. The hospital's main contact number is 859-623-3131.

Clinic Type

Primary Care

Address

103 Alycia Drive, Richmond, KY 40475

Phone

800.395.4435

Email

Opening Hours

Monday: 8:00 AM - 4:30 PM; Tuesday: 8:00 AM - 4:30 PM; Wednesday: 8:00 AM - 4:30 PM; Thursday: 8:00 AM - 4:30 PM; Friday: 8:00 AM - 4:30 PM; Saturday: Closed; Sunday: Closed

Emergency Care

Emergency care: Not specified on page

Services Offered

  • Primary care
  • Well visits
  • Vaccinations and Immunizations
  • Physical Exam
  • Scheduled Video Visits
  • Find a Baptist Health Primary Care Clinic
  • Conditions Your Primary Care Physician Can Treat

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the hours of operation for Baptist Health Primary Care Richmond II?

Monday–Friday 8:00 AM – 4:30 PM; Saturday and Sunday closed.

What is the full street address for Baptist Health Primary Care Richmond II?

103 Alycia Drive, Richmond, KY 40475

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.3 out of 5 stars (9 reviews)
  • Nextdoor: 4.3 out of 5 stars (Not explicitly stated (neighborhood rating))

Patients praise

  • Access to knowledgeable and helpful providers
  • Trusted source for family medicine and primary care
  • Strong community presence as a Neighborhood Favorite

Common complaints

  • Difficulty obtaining appointments
  • Perceived unhelpfulness in triage/access to care

"Refused to give me an appointment said I needed to go to er!! No, there was no emergency and I wasn't..."

Yelp review of Baptist Health Primary Care - Richmond

"Baptist health medical center in front of a&w and mierjers gas station really great doctors there Elizabeth briggs is really great and she can help you"

Nextdoor review of Baptist Health Medical Group Primary Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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