Mental Health Care & Therapy in Salem, MA
Mental Health Care • Salem, MA
Clinic Type
Mental Health Care
Address
35 Congress Street, Suite 2235, Salem, MA
Phone
(508)%20409-0000
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Opening Hours
Mon-Fri 9:00 am – 5:00 pm; Sat-Sun Closed
Telehealth
Available
Services Offered
Team
Insurance & Payment
The insurance plans listed reflect acceptance across Northeast Health Services as a whole; acceptance varies by clinic. Confirmation recommended with central intake.
Languages Spoken
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FAQs
What services are offered at the Salem, MA clinic?
A full suite of personalized mental health services, including therapy, psychiatry, and medication management.
Is telehealth available for this location?
Yes, telehealth options are available in addition to in-person services.
What is the address of the Salem clinic?
35 Congress Street, Suite 2235, Salem, MA 01970.
What are the clinic hours?
Mon-Fri 9:00 am – 5:00 pm; Sat-Sun Closed.
Which insurance plans are accepted at the Salem clinic?
Aetna, Blue Cross Blue Shield, Carelon, Cigna, Commonwealth Care Alliance (CCA), Fallon Community Health Plan, Harvard Pilgrim Health Care, Health New England, MassHealth, Mass General Brigham, Massachusetts Behavioral Health Partnership (MBHP), Medicare, Optum, Senior Whole Health (SWH), Tricare, Tufts Health Plan, United Healthcare, Wellpoint, WellSense Health Plan. Acceptance varies by clinic; central intake can confirm.
Is the clinic accepting Medicare?
Yes, Medicare is listed among accepted plans.
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What Patients Say
Overall sentiment across review platforms: mixed
- Thriveworks Counseling & Psychiatry Salem: 4.7 stars (62 reviews) (62)
- Susan Rudman, EdD (Healthgrades): 2.3 stars (3 reviews) (3)
- Epstein Center for Behavioral Health: Low ratings reported, predominantly negative in specific user feedback (multiple negative reviews)
Patients praise
- Availability of diverse services including therapy, psychiatry, and medication management
- Option for both in-person and telehealth sessions
- Focus on evidence-based care and personalized treatment plans
- Acceptance of major insurance plans by several providers
Common complaints
- Difficulty scheduling appointments and unreturned communication
- Reports of disorganized administrative processes
- Concerns regarding staff behavior and communication in inpatient settings
- Negative experiences with policies on patient autonomy and treatment protocols in specialized units
"Terrible experience - attempted to schedule with Dr. Rudman, and after multiple emails and attempted phone calls that were not returned, it was clear that Dr. Rudman was incredibly disorganized."
— Healthgrades review for Dr. Susan Rudman"I hated that place during my stay in the adolescent unit. There were only about two good staff. The rest were incompetent and rude. They interrogated and yelled at us all the time."
— User review for Epstein Center for Behavioral HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northeast Health Services Opens New Mental Health Clinic in Salem, Massachusetts — Sep 17, 2025
- Susane Smiroldo Named Recommended IOCDF OCD Provider — Jul 9, 2026
- Dr. Mary Eweka, DNP, APRN, PHMNP-BC, Psychiatrist | Methuen, MA | WebMD — Feb 2, 2026
- Restoration Center of Greater Lowell Opens to Provide New Community-Based Response to Mental Health and Substance Use Crises | Vinfen Restoration Center of Greater Lowell Opens to Support Behavioral Health Crisis Care — Mar 31, 2026
- Spectrum Health Systems Expands Adolescent Services with Opening of New Treatment Program in Methuen - Spectrum Health Systems, Inc. — Dec 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health care clinics in Salem
Mass General Brigham - Salem Hospital is a nonprofit hospital located in Salem, Massachusetts, and part of the Mass General Brigham system. Key points: - Type and scope: Hospital/health care provider with outpatient services under the North Shore Physicians Group umbrella. - Organization: Part of Mass General Brigham; also associated with North Shore Medical Center and North Shore Physicians Group. - Locations: 2 offices in Salem, MA (HQ in Salem). - Contact: Main phone +1 978-741-1200; general email contactnsmcweb@partners.org. - Size and status: 768 employees (up ~6% YoY); active nonprofit. - Industry focus: Patient care, outpatient services, education, research, and community benefit. - Online presence: Homepage salem.massgeneralbrigham.org; LinkedIn: /company/northshoremedicalcenter. If you’re specifically looking for outpatient services at Salem Hospital, this page indicates the hospital operates within the broader Mass General Brigham network with outpatient care under the North Shore Physicians Group umbrella. For detailed outpatient service lines (e.g., clinics, scheduling, and locations), visit the provided homepage or contact the hospital directly.
Summary: - LewisGale Physicians is a multi-specialty medical group (part of HCA) with 27 offices in the United States, centered in Salem, Virginia. - Specialties include family practice, cardiology, orthopedics, surgery, and OB/GYN, with ongoing clinical updates and provider spotlights. - For mental health specifically in Salem, VA, the site highlights general medical services and current physician spotlights but does not list dedicated mental health services or clinicians (psychiatrists/psychologists) on the provided page excerpts. - If you’re seeking mental health care in Salem through LewisGale Physicians, you may need to contact the practice directly or check the site for a dedicated psychiatry/mental health provider directory or appointment options. Key contact/info: - Main practice location in Salem, VA - Phone numbers and office locations are listed across multiple Virginia offices - Website: lgphysicians.com Recommendation: - Visit the LewisGale Physicians site or call a listed number to inquire about mental health services or psychiatry/psychology providers in Salem. If mental health is not listed, consider other HCA-affiliated facilities or separate mental health practices in the Salem area.
Summary: Salem Family Health Center is part of North Shore Community Health (NSCH), a nonprofit primary care provider serving the North Shore region. NSCH offers comprehensive, accessible, and affordable care through board-certified physicians, nurse practitioners, and physician assistants, with additional dental and behavioral health services. Patient visits are available at four locations, including the Salem Family Health Center in Salem, MA, as well as school-based health centers at Salem High School, Peabody Veterans Memorial High School, and the Gloucester Family Health Center, plus the Peabody Family Health Center. NSCH emphasizes patient-centered care across all ages, aiming to build healthy communities with an integrated primary care approach. Headquarters are in Salem, MA, and the organization operates four US offices. Contact: info@nschi.org; Phone: +1 978-744-8388.
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