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Clinic Type

Mental Health Care

Address

—

Phone

—

Email

VHASPCVA-658SAMSuicidePreventionTeam@va.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (telehealth appointments mentioned)

Services Offered

  • Mental health care
  • Inpatient services
  • Outpatient services
  • Telehealth appointments
  • Consultation
  • Evaluation
  • Treatment
  • Psychiatry
  • Psychology
  • Homeless Veterans services
  • Treatment for addictive disorders
  • Residential rehabilitation treatment programs
  • Transition and care management for returning Veterans (OIF/OEF/OND)
  • PTSD care
  • Military sexual trauma (MST) support
  • Depression care
  • Grief counseling
  • Anxiety management
  • Care for veterans who are homeless or at risk of homelessness
  • Caregiver resources

Insurance & Payment

—

Languages Spoken

—

FAQs

Is mental health information confidential?

Mental health services are confidential. We will not talk to anyone about information you share unless you give written consent.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MedicalRecords.com: 4.2/5 (133 reviews)
  • Rehab.com: 4.15/5 (~267 reviews)
  • Momentary Labs: 5-star overall patient satisfaction rating (397 patient surveys)

Patients praise

  • Strong CMS/HCAHPS-style ratings reported by the VA (five-star rating; trust rating among surveyed Veterans).
  • Positive feedback about aspects like nurse communication, doctor communication, cleanliness, and getting help when needed (CMS HCAHPS-based metrics).
  • Some reviewers report good caring staff and responsiveness / appointment wait times.

Common complaints

  • Complaints about mental health/psychiatry department and staff responsiveness in serious situations (e.g., alarms/door event).
  • Bureaucracy and delays related to primary care, community care, patient advocate office, and obtaining letters/referrals; poor communication and having to repeatedly follow up.
  • Experiences of difficulty contacting clinics/appointment management leading to frustration and occasional 'no show' risk.

""on 2 occasions when the alarm on the door went off (meaning someone might be attempting to hang themselves) it took way too long before any of them decided to go check it out""

— MedicalRecords.com review text (Salem VA Medical Center)

""Endless bureaucracy, communication, lack of and leadership that either cannot or will not""

— Rehab.com review text (Salem VA Medical Center)

""Great place for us veterans""

— Rehab.com review text (Salem VA Medical Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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