Mental Health Care | VA Salem Health Care | Veterans Affairs
Mental Health Care • Salem, VA
Clinic Type
Mental Health Care
Address
—
Phone
—
VHASPCVA-658SAMSuicidePreventionTeam@va.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (telehealth appointments mentioned)
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
Is mental health information confidential?
Mental health services are confidential. We will not talk to anyone about information you share unless you give written consent.
Photos


What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 4.2/5 (133 reviews)
- Rehab.com: 4.15/5 (~267 reviews)
- Momentary Labs: 5-star overall patient satisfaction rating (397 patient surveys)
Patients praise
- Strong CMS/HCAHPS-style ratings reported by the VA (five-star rating; trust rating among surveyed Veterans).
- Positive feedback about aspects like nurse communication, doctor communication, cleanliness, and getting help when needed (CMS HCAHPS-based metrics).
- Some reviewers report good caring staff and responsiveness / appointment wait times.
Common complaints
- Complaints about mental health/psychiatry department and staff responsiveness in serious situations (e.g., alarms/door event).
- Bureaucracy and delays related to primary care, community care, patient advocate office, and obtaining letters/referrals; poor communication and having to repeatedly follow up.
- Experiences of difficulty contacting clinics/appointment management leading to frustration and occasional 'no show' risk.
""on 2 occasions when the alarm on the door went off (meaning someone might be attempting to hang themselves) it took way too long before any of them decided to go check it out""
— MedicalRecords.com review text (Salem VA Medical Center)""Endless bureaucracy, communication, lack of and leadership that either cannot or will not""
— Rehab.com review text (Salem VA Medical Center)""Great place for us veterans""
— Rehab.com review text (Salem VA Medical Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Report shows widespread VA staffing shortages, while some wait times improve locally — Aug 14, 2025
- Salem VA Health Care System receives top scores in latest CMS hospital ratings - The Virginian Review — Sep 6, 2025
- Salem VA Health Care System receives top scores in latest CMS hospital ratings | Local News | smithmountaineagle.com — Sep 5, 2025
- New federal report finds staffing shortages across VA system, including Salem — Aug 13, 2025
- Salem VA Medical Center’s free Women Veterans Whole Health Retreat begins Tuesday — Sep 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health care clinics in Salem
Mass General Brigham - Salem Hospital is a nonprofit hospital located in Salem, Massachusetts, and part of the Mass General Brigham system. Key points: - Type and scope: Hospital/health care provider with outpatient services under the North Shore Physicians Group umbrella. - Organization: Part of Mass General Brigham; also associated with North Shore Medical Center and North Shore Physicians Group. - Locations: 2 offices in Salem, MA (HQ in Salem). - Contact: Main phone +1 978-741-1200; general email contactnsmcweb@partners.org. - Size and status: 768 employees (up ~6% YoY); active nonprofit. - Industry focus: Patient care, outpatient services, education, research, and community benefit. - Online presence: Homepage salem.massgeneralbrigham.org; LinkedIn: /company/northshoremedicalcenter. If you’re specifically looking for outpatient services at Salem Hospital, this page indicates the hospital operates within the broader Mass General Brigham network with outpatient care under the North Shore Physicians Group umbrella. For detailed outpatient service lines (e.g., clinics, scheduling, and locations), visit the provided homepage or contact the hospital directly.
Summary: - LewisGale Physicians is a multi-specialty medical group (part of HCA) with 27 offices in the United States, centered in Salem, Virginia. - Specialties include family practice, cardiology, orthopedics, surgery, and OB/GYN, with ongoing clinical updates and provider spotlights. - For mental health specifically in Salem, VA, the site highlights general medical services and current physician spotlights but does not list dedicated mental health services or clinicians (psychiatrists/psychologists) on the provided page excerpts. - If you’re seeking mental health care in Salem through LewisGale Physicians, you may need to contact the practice directly or check the site for a dedicated psychiatry/mental health provider directory or appointment options. Key contact/info: - Main practice location in Salem, VA - Phone numbers and office locations are listed across multiple Virginia offices - Website: lgphysicians.com Recommendation: - Visit the LewisGale Physicians site or call a listed number to inquire about mental health services or psychiatry/psychology providers in Salem. If mental health is not listed, consider other HCA-affiliated facilities or separate mental health practices in the Salem area.
Summary: Salem Family Health Center is part of North Shore Community Health (NSCH), a nonprofit primary care provider serving the North Shore region. NSCH offers comprehensive, accessible, and affordable care through board-certified physicians, nurse practitioners, and physician assistants, with additional dental and behavioral health services. Patient visits are available at four locations, including the Salem Family Health Center in Salem, MA, as well as school-based health centers at Salem High School, Peabody Veterans Memorial High School, and the Gloucester Family Health Center, plus the Peabody Family Health Center. NSCH emphasizes patient-centered care across all ages, aiming to build healthy communities with an integrated primary care approach. Headquarters are in Salem, MA, and the organization operates four US offices. Contact: info@nschi.org; Phone: +1 978-744-8388.
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