Salem Family Health Center | Patient-Centered Health Care
Mental Health Care • Salem, MA • Since 1987 • 3 community-based locations locations
About
Summary: Salem Family Health Center is part of North Shore Community Health (NSCH), a nonprofit primary care provider serving the North Shore region. NSCH offers comprehensive, accessible, and affordable care through board-certified physicians, nurse practitioners, and physician assistants, with additional dental and behavioral health services. Patient visits are available at four locations, including the Salem Family Health Center in Salem, MA, as well as school-based health centers at Salem High School, Peabody Veterans Memorial High School, and the Gloucester Family Health Center, plus the Peabody Family Health Center. NSCH emphasizes patient-centered care across all ages, aiming to build healthy communities with an integrated primary care approach. Headquarters are in Salem, MA, and the organization operates four US offices. Contact: info@nschi.org; Phone: +1 978-744-8388.
Clinic Type
Mental Health Care
Address
Salem Family Health Center, 1 New Derby Street, Salem, MA 01970
Phone
978-744-8388
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Opening Hours
Monday: 8:30AM – 7:30PM Tuesday: 8:30AM – 5:00PM Wednesday: 8:30AM – 7:30PM Thursday: 8:30AM – 5:00PM Friday: 8:30AM – 5:00PM Saturday: 8:30AM – 1:00PM
Telehealth
Telehealth appointments are available
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What are the hours of operation?
In-office hours are Monday–Saturday with varying end times as listed above (Mon 8:30AM–7:30PM; Tue 8:30AM–5:00PM; Wed 8:30AM–7:30PM; Thu 8:30AM–5:00PM; Fri 8:30AM–5:00PM; Sat 8:30AM–1:00PM).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: Vitals (Aggregate rating): 4.1/5 (Based on physician-level data) (Data provided as an aggregate practice rating; specific review count not explicitly stated as distinct from physicians)
- LocalityBiz: LocalityBiz (Multiple 1-star reviews) (Multiple reviews cited in sample text)
Patients praise
- praise for specific providers, including dentists and nurse practitioners
- positive experiences with staff attentiveness to pediatric/special needs patients
- long-term patient satisfaction from some individuals
Common complaints
- poor communication and difficulty reaching staff via phone
- disorganized administrative processes and appointment scheduling issues
- high staff turnover, preventing consistent doctor-patient relationships
- concerns regarding billing and referral errors
- perceived lack of care and professionalism by some staff members
"I have been a patient at this provider for less than two months and so far I have seen they are disorganized, unaccountable, and uncaring."
— LocalityBiz Review"This is the best Family Health Center I have ever been to. I have been coming back here for over a decade. I love the doctors, the nurses, the staff on all 3 floors."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SALEM FAMILY HEALTH CENTER - Updated July 2026 - Doctors — Jul 8, 2026
- Salem Family Care - Pioneer Physicians Network — Jun 10, 2026
- Salem Family Healthcare — Salem, WV | BlueHive — Mar 29, 2026
- Salem Primary Care Clinic - Oregon Integrated Health — Sep 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health care clinics in Salem
Mass General Brigham - Salem Hospital is a nonprofit hospital located in Salem, Massachusetts, and part of the Mass General Brigham system. Key points: - Type and scope: Hospital/health care provider with outpatient services under the North Shore Physicians Group umbrella. - Organization: Part of Mass General Brigham; also associated with North Shore Medical Center and North Shore Physicians Group. - Locations: 2 offices in Salem, MA (HQ in Salem). - Contact: Main phone +1 978-741-1200; general email contactnsmcweb@partners.org. - Size and status: 768 employees (up ~6% YoY); active nonprofit. - Industry focus: Patient care, outpatient services, education, research, and community benefit. - Online presence: Homepage salem.massgeneralbrigham.org; LinkedIn: /company/northshoremedicalcenter. If you’re specifically looking for outpatient services at Salem Hospital, this page indicates the hospital operates within the broader Mass General Brigham network with outpatient care under the North Shore Physicians Group umbrella. For detailed outpatient service lines (e.g., clinics, scheduling, and locations), visit the provided homepage or contact the hospital directly.
Summary: - LewisGale Physicians is a multi-specialty medical group (part of HCA) with 27 offices in the United States, centered in Salem, Virginia. - Specialties include family practice, cardiology, orthopedics, surgery, and OB/GYN, with ongoing clinical updates and provider spotlights. - For mental health specifically in Salem, VA, the site highlights general medical services and current physician spotlights but does not list dedicated mental health services or clinicians (psychiatrists/psychologists) on the provided page excerpts. - If you’re seeking mental health care in Salem through LewisGale Physicians, you may need to contact the practice directly or check the site for a dedicated psychiatry/mental health provider directory or appointment options. Key contact/info: - Main practice location in Salem, VA - Phone numbers and office locations are listed across multiple Virginia offices - Website: lgphysicians.com Recommendation: - Visit the LewisGale Physicians site or call a listed number to inquire about mental health services or psychiatry/psychology providers in Salem. If mental health is not listed, consider other HCA-affiliated facilities or separate mental health practices in the Salem area.
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