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About

Mass General Brigham - Salem Hospital is a nonprofit hospital located in Salem, Massachusetts, and part of the Mass General Brigham system. Key points: - Type and scope: Hospital/health care provider with outpatient services under the North Shore Physicians Group umbrella. - Organization: Part of Mass General Brigham; also associated with North Shore Medical Center and North Shore Physicians Group. - Locations: 2 offices in Salem, MA (HQ in Salem). - Contact: Main phone +1 978-741-1200; general email contactnsmcweb@partners.org. - Size and status: 768 employees (up ~6% YoY); active nonprofit. - Industry focus: Patient care, outpatient services, education, research, and community benefit. - Online presence: Homepage salem.massgeneralbrigham.org; LinkedIn: /company/northshoremedicalcenter. If you’re specifically looking for outpatient services at Salem Hospital, this page indicates the hospital operates within the broader Mass General Brigham network with outpatient care under the North Shore Physicians Group umbrella. For detailed outpatient service lines (e.g., clinics, scheduling, and locations), visit the provided homepage or contact the hospital directly.

Clinic Type

Mental Health Care

Address

55 Highland Avenue, Suite 201, Salem, MA; 480 Lynnfield Street, Lynn, MA; 57 Highland Avenue, Salem, MA

Phone

978.825.6620 (Adult outpatient Highland Hall, Salem)

Email

nsmcadultphp@partners.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Outpatient psychiatry
  • Mental health services
  • Outpatient for adults
  • Outpatient for adolescents

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google Reviews: 2.4/5 (528 reviews (Google))
  • Birdeye (Spaulding Outpatient Center): 4.4/5 (12 reviews)

Patients praise

  • Professional and courteous staff in certain departments such as laboratory and rehabilitation services
  • Clean and well-maintained facility environments in specific outpatient locations
  • Efficiency in appointment scheduling for some services

Common complaints

  • Inconsistent experiences in emergency and general care services
  • Significant public concern and legal action following a major infection control lapse related to potential HIV and hepatitis exposure

"Excellent, caring office staff and the OT and PT each went above and beyond my expectations."

Birdeye review of Spaulding Outpatient Center Salem

"I go here regularly for testing and it's always clean and bright. The staff are courteous, friendly, and more often than not, cheerful."

Google Review of Salem Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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